Frequently Asked Questions

Heating System FAQs

1. What heating system services does Performance Heating Cooling and Chimney provide?
We offer heating inspections, repairs, furnace & heat pump installations, emergency service, seasonal tune-ups, and energy-efficiency improvements.
2. How often should I schedule heating system maintenance?
Annual maintenance in the fall helps ensure peak performance, prevents breakdowns, and can save on energy costs.
3. Why is my furnace blowing cold air?
Common causes include dirty filters, thermostat issues, blocked vents, or a failing component—our technicians diagnose and fix these efficiently.
4. How much does a new furnace installation cost?
Installation cost varies by system size, efficiency rating, and home specifics; we provide free estimates with transparent pricing.
5. Is it better to repair or replace my heating system?
Replace if your system is over 10–15 years old, has frequent failures, or has high energy bills; otherwise, professional repairs may be best.

6. What cooling services are available for homeowners?
We handle A/C repairs, full installations, seasonal tune-ups, refrigerant recharge, and efficiency upgrades for all makes and models.
7. How often should my air conditioner be serviced?
Once a year—ideally in spring—keeps your A/C running reliably and reduces the risk of breakdowns in summer.
8. Why isn’t my air conditioner cooling evenly?
This can be caused by low refrigerant, clogged filters, or duct issues; our pros diagnose and resolve uneven cooling problems.
9. What is the SEER rating and why does it matter?
The SEER rating measures A/C efficiency; higher SEER means lower energy bills and better performance.
10. How can I improve my air conditioner’s efficiency?
Keep filters clean, schedule regular tune-ups, use a smart thermostat, and consider high-efficiency units for replacement.

11. What indoor air quality solutions do you offer?
We install air purifiers, whole-home filtration systems, UV lights, and dehumidifiers/humidifiers to improve home air quality.
12. How does indoor air quality impact my home?
Poor indoor air can cause respiratory irritation, allergies, odors, and dust buildup; professional IAQ systems help reduce contaminants.
13. Do air purifiers help with allergies?
Yes—properly sized whole-home purifiers reduce allergens like pollen and pet dander to improve comfort and health.
14. Should I install a humidifier or dehumidifier?
Humidifiers add needed moisture in dry winters; dehumidifiers remove excess moisture in humid conditions—our techs recommend based on your home.
15. How often should IAQ systems be serviced?
Annual inspections ensure they operate correctly and continue to improve indoor air quality.

16. What chimney services are offered by Performance Heating Cooling and Chimney?
We provide chimney inspections, cleaning (sweeping), repair, relining, cap installation, waterproofing, and fireplace services.
17. Why should I have my chimney cleaned annually?
Annual cleaning removes creosote buildup and debris that can cause fires or block airflow, improving safety and performance.
18. What are the signs that my chimney needs repair?
Look for cracked bricks, loose mortar, water leaks, smoke backing into the house, or unusual odors.
19. How often should a chimney be inspected?
At least once a year or before heavy use seasons to catch issues early and ensure safe operation.
20. What is creosote and why is it dangerous?
Creosote is a highly flammable residue from wood burning that can build up in the flue—removal reduces fire risk.